FAQ
1. Where do you ship?
We currently ship exclusively within Poland.
2. What products do you sell?
We specialize in shelves and storage solutions for homes, offices, and organization purposes.
3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 2–7 business days after dispatch.
4. How can I track my order?
You will receive tracking details by email once your order has been shipped.
5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original packaging.
6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
7. What if my shelf arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.
8. What types of shelves do you offer?
We may offer wall shelves, storage shelves, book shelves, and organizational shelving solutions depending on availability.
9. Are assembly instructions included?
If assembly is required, instructions and necessary components are typically included with the product.
10. Are your shelves suitable for home and office use?
Yes, our shelves are designed for practical organization and storage in various spaces.
11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.
12. How can I contact you?
Email: leapaan@gmx.net
Phone: 537257691